There are no silly questions. Here are some of the most frequently asked q’s to help better understand all about Raflin.

What is Raflin?

Raflin offers an amazing new way to buy products, simply buy a ticket and win either your entire cart or a multiple of your ticket value back as bonus store credit. Instantly! Everybody wins!

How does Raflin work?

When a customer is browsing a store they will be offered a proposition to buy a Raflin ticket on the product page or the cart page. If this button is selected, a pop-up will appear indicating the ticket price, the cart value and the bonus store credit that they could win. If the customer elects to buy a ticket they are redirected to the Raflin checkout to purchase the Raflin ticket. Once purchased they are instantly told whether they have won the entire cart value or a bonus store credit to the merchant store. The customer can then click the link in the confirmation that redirects them back to the merchant store with the discount code automatically added to their cart in the checkout. You can also use the discount code at a later date directly from your wallet or the email confirmation, the link will also re-build the cart you used to buy the ticket. There is a minimum spend and time limit associated with the bonus stores credit.    

Ticket price = Approximately 5% or 2.5% of the cart value

Chance of winning the cart = 1 in 30 or 1 in 60

Everybody else wins a bonus store credit

What is bonus store credit?

Bonus store credit is store credit added to the value of the ticket price that you purchase, this will either be to the value of the entire cart or a predetermined multiple of the ticket price that you purchase. Everybody wins! The bonus credit is valid for 14 days after the ticket purchase after which the bonus component of the store credit is removed and the credit value reverts to the original ticket value. 

Is Raflin Free?

You must initially purchase a ticket but then you are guaranteed to win either your entire cart or a multiple of your ticket back as store credit.

Who wins?

Everybody wins. 1 in 30 or 1 in 60 will win the entire cart value and everybody else wins a multiple of your ticket value as bonus store credit. Instantly!

When do I know if I win?


Can I get a refund?

All Raflin ticket purchases are final and non-refundable as the outcome of the ticket is determined instantly.

I have a technical issue, what do I do?

Please email info@raflin.com and we will endeavour to resolve your issue ASAP.

How do I buy a Raflin ticket?

Buy a ticket through your favourite store where Raflin is available. A list of available stores can be found at www.raflin.com. The ticket price is equal to approximately 2.5% or 5% of the value of the cart.

What am I buying?

You are buying a ticket with two possible outcomes, you will win either your entire cart or a multiple of your ticket value as bonus store credit. Instantly!

Can I use my store credit on any priced item?

No, there is an attached minimum spend which matches the cart value on which the ticket was purchased. ie. If your original cart was $100 and you bought a $5 ticket, you can only use your store credit to buy a cart valued at $100 or more.

I have purchased a ticket, where is my store credit?

Your store credit can be found in your Raflin wallet. You will also be emailed a code with your store credit.

What is a Raflin wallet?

A private digital wallet found at www.raflin.com that keeps all of your store credits in one location so you can access and use these when you want too.

Where is my Raflin wallet and how do I log in?

Your personal account and wallet can be created or found at www.raflin.com. Simply create an account or log in. If you have previously purchased a Raflin ticket, it will be in your wallet waiting for you.

Is Raflin safe?

Yes, we keep your personal details secure.

Are Raflin links secure?

Yes, they are fully encrypted

What payment methods does Raflin support?

All accepted payment methods can be found at the checkout / payment page.

How do I use my Raflin credit?

After purchasing a Raflin ticket, you are instantly redirected back to the merchant’s checkout to complete the purchase. Alternatively, if you want to complete the purchase later you can click on the link in your wallet or the email which will direct you back to the checkout.

Who can I share my Raflin cart with?

Anyone that you think would like to pay for your cart for you.

I have received a Raflin Cart link, how do I pay for the cart?

Upon receiving a Raflin cart link, click on the link and complete the process required to finalise the purchase of the cart.

The shop I want to purchase from doesn’t offer Raflin

Insert your store request here.