FAQs - Merchants
There are no silly questions. Here are some of the most frequently asked merchant q’s to help better understand all about Raflin.
What is Raflin?
Raflin offers an amazing new way to buy products, simply buy a ticket and win either your entire cart or a multiple of your ticket value back as store credit. Instantly!
How do I add Raflin to my store?
Contact us here: firstname.lastname@example.org and we can start the onboarding process.
Do my customers have to pay for Raflin?
Raflin only charges a customer at the time of purchasing a ticket.
Can you help onboard Raflin to my store?
Of course, our developers will do the onboarding for you.
I have Raflin on my store and need support
You can contact us here: email@example.com alternatively call any number you have been provided by the Raflin team.
When will I receive my payments from Raflin?
We endeavor to pay the merchant weekly.
Where will my payment from Raflin be sent?
To your chosen bank account.
Is there a merchant agreement between a store and Raflin?
Yes, get in touch with us here firstname.lastname@example.org to start the process. We would love to hear from you.
Who do I contact at Raflin?
Please contact our team here: email@example.com alternatively call any number you have been provided by the Raflin team.
Are there fees associated with onboarding and having Raflin available on my store?
No. Excluding the commission we take on tickets sold.
How does Raflin charge for its service?
We take a commission on tickets sold.
What needs to be done before I can start offering Raflin on my store?
We need to plan the quick onboarding process with you, don’t worry we take care of it.